Recurring Memberships
Billing Information:
Recurring memberships will renew each month on the same numbered date of purchase, or the business date before if the actual date falls on a non-business date.
Example:
If you purchase your recurring membership on the 17th of July, your membership will renew on the 17th of each month until cancelled.
If you purchase your recurring membership on the 17th of July and August 17th falls on a Sunday, your membership will be billed on Friday, August 15th.
Once a recurring membership is billed, it cannot be cancelled nor will any refunds be issued once billed.
Cancellation Information:
In order to cancel a recurring membership, Member must notify Cindy Newland, by email (cindynewland@hotmail.com) or Facebook Messenger, no later than Five (5) Business days prior to the membership renewing.
Example:
If Member’s membership will renew on July 17th, Member must notify Cindy Newland no later than midnight on July 12th.
If Member fails to notify Cindy Newland at least Five (5) Business Days prior to the membership renewing, the billing cannot be stopped and Member will be charged for another month of membership that cannot be cancelled or refunded.
If a Member’s recurring plan fails, for any reason, the Member has twenty four (24) hours from the cancellation notification email to re-sign up with a new payment method. If the Member fails to re-sign up within the twenty four (24) hour period the Member’s access will be removed until updated with a new payment method.
Refunds
If a Member signs up for multiple memberships, for any reason, the extra membership can either be 1) added to the immediately proceeding month or 2) refunded for a five ($5) dollar fee.
If a Member is unsure whether or not they need to resign up, please message Cindy Newland on Facebook or email at cindynewland@hotmail.com.